Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Buyer Terms & Conditions
- Welcome to LocalZ.net
LocalZ.net is a platform where buyers can find unique products and services from multiple vendors. When purchasing from our platform, you agree to abide by these terms. Please read them carefully.
- Your Responsibilities as a Buyer
- Accurate Information: Buyers must provide accurate shipping information and ensure all details during checkout are correct.
- Compliance with Laws: You agree to comply with all applicable laws and regulations related to the purchase and use of products on LocalZ.net.
- Communication: Buyers are expected to maintain open, respectful communication with sellers, especially regarding issues like delivery, refunds, or disputes.
- Purchasing on LocalZ.net
- Contract with Seller: When purchasing an item, you are forming a legal contract directly with the seller. LocalZ.net facilitates the transaction but is not a party to the sales contract.
- Payment: Buyers must ensure that payments are made promptly and securely through the available payment options on the platform.
- Shipping: Delivery times vary based on the seller’s policies. Buyers are responsible for understanding the seller’s shipping and handling terms prior to purchasing.
- Prohibited Products: Certain items may be prohibited on the platform due to legal or safety reasons. Buyers should review the listings and ensure they do not purchase items that are restricted.
- Order Issues and Disputes
- Item Not Received: If your order doesn’t arrive by the estimated delivery date, reach out to the seller directly via the platform’s messaging system.
- Disputes with Sellers: If the item received does not match the description or there’s another issue, communicate with the seller. If unresolved, you may escalate the issue to LocalZ.net’s support team (support@localz.net) for assistance, although LocalZ.net does not guarantee resolution.
- Refunds and Returns: Sellers may have their own return and refund policies. Be sure to review these policies before making a purchase, and contact the seller directly for any returns or exchanges. Refunds will be processed in accordance with the seller’s terms.
- Reviews and Feedback
- Honest Feedback: Buyers are encouraged to leave honest reviews of the products they purchase. However, reviews must not contain any offensive language or misleading information.
- Review Disputes: Sellers may dispute reviews if they believe them to be inaccurate or unfair. In such cases, LocalZ.net may investigate and take action if necessary.
- Privacy and Security
- Your Information: LocalZ.net takes your privacy seriously. Your personal information will be handled in accordance with our Privacy Policy. Payment information is processed securely, and we do not store sensitive payment data.
- Security Breach: If you believe your account has been compromised, contact our support team immediately.
- Prohibited Conduct
- Fraudulent Activity: Buyers must not engage in any fraudulent or deceptive behavior, such as using false information or attempting to scam sellers.
- Abuse or Harassment: Abusive or threatening behavior toward sellers or other platform users will not be tolerated and may result in account suspension.
- Cancellation and Modifications
- Order Cancellation: If you need to cancel an order, review the seller’s cancellation policy first. Sellers may have different policies regarding cancellations before the item is shipped.
- Modifications to Orders: If you wish to change any details of your order after it’s been placed, contact the seller directly. Sellers may or may not accommodate such requests, depending on the stage of the order process.
- Liability
- Platform Responsibility: LocalZ.net provides the platform for vendors and buyers to interact, but is not liable for any issues that arise between the buyer and seller. All disputes should be handled between the two parties.
- Product Responsibility: The seller is responsible for ensuring that their products comply with applicable laws, safety standards, and are accurately represented in their listings.
- Changes to the Terms
LocalZ.net may update these Buyer Terms and Conditions periodically. You will be notified of significant changes, and continued use of the platform constitutes your acceptance of the updated terms.
- Governing Law
These terms are governed by the laws of the State of Texas. Any legal action or proceeding must be filed in the courts of the State of Texas.
